5 (1) Upgrade and Migration Guide for Cisco Unified Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12. Obtaining the upgrade file from Cisco and uploading it to the backup server. Supported Upgrade and Migration Paths. 0(1)). If Unified Communications Manager is upgraded to version 12. 7. tar. 83 MB) PDF - This Chapter (1. Open CUCM Caveats in all 15 releases: CSCwi52160: Direct Migration fails from pre-15 to 15 with upgrade history from pre-10. Running a pre-upgrade check on the publisher node to check for any issues. Upgrade the IM and Presence database publisher node in parallel with the Unified Communications Manager subscriber nodes. Supported Upgrade Paths for Cisco Unified Communications Manager and the IM and Presence Service; Source. Is the best option to try to do a fresh install of v15 on a 8. Aug 22, 2023 · Supported Upgrade Paths for Cisco Unified Communications Manager and the IM and Presence Service; Source. 5 (1) Cisco Collaboration on Virtual Servers. 0) 27/May/2021. Verify the checksum. Table 1 lists major features in Cisco Unified Communications Manager Version 12. Hello. 12-15-2022 06:23 AM. 0的guide，但我 Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14. Install, Upgrade, and Maintenance Guide for Cisco Unity Connection Release 10. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Jun 19, 2024 · Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 15. The command to begin the upgrade is "utils system upgrade initiate. Ordering Cisco Unified Communications Manager Version 15 Starting with CUCM 12. Description. 8 MB) PDF - This Chapter (1. Post-Upgrade Tasks (Manual Process) PDF - Complete Book (2. We will upgrading our CUCM from version 12. May 14, 2020 · Also, this is straight from the document "Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12. After that you can reduce it to 1. 此测试是在OS层面升级，单台CUCM8. 5 Bias-Free Language. Aug 22, 2023 · Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12. admin:file view install PreUpgradeReport. x. Upgrade the Unified Communications Manager subscriber nodes to an inactive version 1 to 2 hours May 30, 2024 · See the "Smart Software Licensing" chapter at System Configuration Guide for Cisco Unified Communications Manager. Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11. 5 train using the below link and then go through the CUCM Readme that will list all the important documentation for that particular version else as mentioned above 10. I have HCS UCM, HCS Unity Connections Smart licenses running until 2025 with no Version mentioned. 1 or Newer 14-Dec-2020. Troubleshooting. 30-Jun-2015. 5, CUC 12. vCPU/vRAM increases alone do not increase supported capacity, max density per cluster node or max scale per cluster. 下面网址包括了详细的升级，包括各种情况。. How to Use this Guide. txt. Go to Unified Communications Manager Downloads—Select your version and then look under Unified Communications Manager Updates for upgrade ISOs. The document details upgrade from 6. Can I just Upgrade CUCM, CUP, CUC without Cisco Expressway CE1300 Appliance Installation Guide (X14. Note For adding the UCCX certificate to the CUCM Phone trust store, refer to Finesse IP Phone Agent Certificate Management section in the Cisco Unified Contact Bias-Free Language. gz") from Expressway software downloads (For example download “s42700x14_0_6. Changing the IP Address and Hostname for Cisco Unified Communications Manager and IM and Presence Service, Release 12. 5 cluster running on ESXi 6. Cisco Unified Communications Manager Release 11. 5 15 ViaPCD Supported 15 Upgrade Task Direct Standard Upgrade upgrade. Destination. Nov 8, 2021 · Hi, Hi we have just upgraded our CUCM 12. Jun 20, 2024 · For information on how to upgrade to this release, see the Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 15. Feb 16, 2024 · Description:🔧 Ready to dive into the world of virtualization and upgrade your Cisco Unified Communications Manager (CUCM) to version 15? In this comprehensi Dec 19, 2020 · This release will further extend Cisco Unified Communication Manager ’ s leadership through features that enrich user experiences, simplify administration workloads, enhance security while providing pathways for customers to migrate to cloud collaboration. 18901-1, we have two nodes (Publisher and Subscriber) Our upgrading action plan to moving all phones to Subscriber and upgrade the Publisher, and once the upgrade is done Dec 18, 2023 · After successful upgrade to Unity Connection 15, if you need to revert the server to previous software version, you can switch version the software to older version. Preinstallation Tasks. There are four options, depending on where you have placed the new ISO /COP file on an external filesystem or on Cisco Prime Collaboration Deployment itself. 11002-1) contains loads for the following device releases. 41 MB) PDF - This Chapter (1. If the Cisco Unified Communications Manager (CUCM) cluster is using a CA-signed certificate, upload the root and the intermediate CA certificates to the Unified CCX Tomcat trust store. Cisco’s UC offerings are regularly tested and validated to be compliant with a range of government certifications, including: Department of Defense Information Network Approved Products List (DoDIN APL) FIPS 140-2 Level 1. Upgrade (simple upgrades) 12. 8 MB) Caveat: I have not tried the 15 upgrade yet, so it’s possible this will no longer work. 5, UCCX12. Add 1 hour if a refresh upgrade. - Use a direct migration option to get to 15 (Refer the Upgrade and. Oct 25, 2023 · To resolve either. 28 MB) View with Adobe Reader on a variety of devices End-of-Sale and End-of-Life Announcement for the Version 11. 5(1) or 12. 0(1) upgrade documentation should be good enough Jan 18, 2023 · Upgrade the publisher node to the new software version. Upgrade and Migration Guide for CUCM/IM&P 14. Do this step for all upgrade and migration methods. The install/upgrade guide makes mention of several items I've not seen before: skilp-install OVA. 0，本应该看11. The prompts will ask for an SFTP server or local disk image. 0. Administration Guide for Cisco Unified Communications Manager, Release 15. 89 MB) PDF - This Chapter (1. After that, you can not upgrade the server to any pre 15 release (for example: 11. 5(x) Chapter Title. End-of-Sale and End-of-Life Announcement for the Cisco Unity Connection Versions 8. Jun 8, 2016 · Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11. May 19, 2022 · See the Cisco Upgrade and Migration Guide for CUCM 14. 5. Replacing A Single Server or Cluster for Cisco Unified Communications Manager, Release 11. 0 (1. 5(1)SU1. Cisco Expressway CE1200 Appliance Installation Guide (X8. In order to do that, you have to configure a new virtual machine with the following parameters: Operating system – Red Hat Enterprise Linux 5 (32 bit). x/8. 5 and I want to upgrade to 15. Hello, Anyone completed Cisco CUCM and CUC upgrade 12 to 12. 79 MB) PDF - This Chapter (1. PDF - Complete Book (7. 03-20-2024 07:09 AM - edited ‎03-20-2024 07:16 AM. Jun 19, 2024 · Upgrade the Unified Communications Manager publisher node to an inactive version 2 to 4 hours. PDF - Complete Book (2. Processors – dedicate at least 2 cores for faster installation. 1. Jun 26, 2024 · Currently I have a 2 node CUCM 12. Unified CM 10. 5 (1)SU1. gz”) to the Expressway (From Maintenance > Upgrade, then click Browse to find the upgrade file on the PC, and finally click Upgrade ). Thank you! Jan 11, 2022 · CUCM version 14 upgrade/migration. Cluster reboot/switch version I did find this guide but it did not cover how much user input may be needed during the Download the upgrade file (name ends with ". Upgrade Files to Download; Files to Download. 5) (PDF - 567 KB) 10/Oct/2019. Pre-upgrade Tasks. Post-Upgrade Tasks. Cisco Emergency Responder 12. 06 MB) Oct 19, 2022 · To check the FIPs mode, you can run "utils fips status" command from the CLI of CUCM 10. Jan 31, 2017 · Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 10. 5 versions upgrade. Sep 4, 2023 · Specifically wanting to know how much user input is needed once the process is start. 5 (1) Cisco Unified Real-Time Sep 6, 2021 · Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11. 29 MB) View with Adobe Reader on a variety of devices This document provides guidance for upgrading Cisco Unified Communications Manager (CUCM) from version 11. 2 MB) View with Adobe Reader on a variety of devices Mar 31, 2022 · Bias-Free Language. May 2, 2024 · To resolve the installation or upgrade failure, either. - backup-reinstall-restore your source release in a new virtual machine. Migration Guide for Cisco Unified Communications Manager and the IM and. May 22, 2024 · Book Title. 89 MB) PDF - This Chapter (0. Mahmoud Marie. x installs on physical MCS servers to 9. 15. 5 Jul 28, 2016 · Procedure. 1 that I'd like to upgrade to 12. Apr 15, 2024 · Upgrade Cisco Prime Collaboration Deployment Using CLI To upgrade the software version of Cisco Prime Collaboration Deployment, use the utils system upgrade initiate CLI command. Provides detailed information about upgrade paths and compatible devices and applications for Cisco Unified Communications Manager and IM and Presence Service. End any existing VMtools install: Right Click > Guest > End VMWare Tools install. Oct 21, 2016 · Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11. X to 15: Initial steps involve upgrading to version 14, followed by taking a Disaster Recovery Framework (DRF) backup. If an upgrade or migration from your current release is not supported, see the instructions in the section Upgrading from Legacy Releases. I have a two-node cluster on version 11. upgrade call manager to 12. Release Guides. CUCM IM&P Pub also needs finished CUCM Pub before upgrading. 5(1) Bias-Free Language The documentation set for this product strives to use bias-free language. Upgrade the secondary subcriber nodes in parallel. Cisco Unified Communications Manager (Unified CM) provides reliable, secure, scalable, and manageable call control and session management. 5 support on VMware ESXi. My current VMs have 2 vCPU, 4 GB memory, and 80 GB hard disk. 5U2 and 6. Cisco Expressway CE1200 Appliance Installation Guide (X14. End-of-Sale and End-of-Life Announcement for the Cisco CUCM Admin Security Token, 7. PASS: You have 44888603576 bytes (41 GB) of required 20822113189 bytes (19. 5 (1). New and Changed Features There are no new features that are introduced for this release. Transform your workspaces: Attract and retain the best talent wherever they are and enable them to be productive by giving them Cisco Unified CM. 01-11-2022 01:01 PM. In general all upgrades processes need to start on publisher server first and when finished you can upgrade subscriber node. Jan 22, 2013 · The Operational Guide for Cisco Communcations Manager is the one document that details the best practices for upgrading and migrating to Cisco Unified Communications Manager v9. 01-05-2021 01:25 AM. Download Site. 6 (1) Step 5. CUCM升级虽然是升级到11. 0 Dec 21, 2023 · I'd like to discuss two scenarios and seek suggestions on how we can smoothly upgrade or migrate to CUCM 15, considering that most deployments have an 80GB disk. 3. 09 MB) PDF - This Chapter (0. com for details). 5 and 8. 5(1) Chapter Title. Unified CM Upgrade ISO. Memory – dedicate at least 4GB and keep them during the normal operation if possible. 5(1)" which was just updated in July 2020. FedRAMP Mar 5, 2024 · I recommend following the CSR compatibility guide and checking for the recommended versions. May 30, 2024 · Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14SU3 and SU4. 5 from version 11. 29 MB) View with Adobe Reader on a variety of devices See the "Smart Software Licensing" chapter at System Configuration Guide for Cisco Unified Communications Manager. 5, or at least not tested. But I’ve done it for 11. Documents for Cisco Unified Communications Manager, Release 15 and SUs; Document . Check the upgrade guides closely for any recommendations especially when you are running HA scenario for UCCX. For the full onboarding process, see the "Configure Push Notifications for Cisco Jabber on iPhone and iPad" chapter at System Configuration Guide for Cisco Unified Communications Cisco Unity Connection Version 10. It is recommended to fix the entries before upgrade. 0(x) 12. x/7. Benefits for CUCM customers: Better cash flow through monthly and annual billing options (in addition to pre-pay option) Additional functionality included – SRST (for all) and Webex advanced messaging (for Pro and Enh user lics) Allows access Aug 22, 2023 · Table 1. Upgrade Procedures. 5(1)SU6. Step 16. 5(1)SU2 or higher. x) (PDF - 573 KB) 26/Sep/2018. 37 MB) PDF - This Chapter (1. Cluster consists the following CUCM Pub x 1 CUCM Subs x 3 IM&P Pub x1 IM&P Sub x 1 I had planned to do it in 2 parts. Enable Push Notifications for this release. 5 Software of Cisco Unified Communications Manager, Cisco Emergency Responder, Cisco Unity Connection and associated On-Premises and Hosted Flex subscription 15-Dec-2020. The new software is inactive. 5, CUP 12. 19 MB) View with Adobe Reader on a variety of devices Jul 10, 2024 · Bias-Free Language. 0(x) is upgraded as part of a service update or a maintenance release, Cisco Sync Agent sends a notification to Cisco Unified CM IM and Presence Administration that the IM and Presence Service database publisher node and subscriber nodes must be rebooted. 11-01-2023 02:52 PM. CUCM & CUC 12,5 is supported only on VMware ESXi 6. 5 SU8a. I'm reading Upgrade and Compatiblity Guide. The guide says that a PCD upgrade task is the proper way to do this. x Supported Platforms List. 5 and your PCD FIPs is disabled by default. Dec 18, 2023 · When you initiate an upgrade of an application server (Cisco Unified Communications Manager, IM and Presence Service, Cisco Unified Contact Center Express, Cisco Unity Connection, or Cisco Emergency Responder) from the Cisco Prime Collaboration Deployment Upgrade task, the upgrade works in the same manner as upgrades that are initiated by the Upgrade (simple upgrades) 12. 6. - Use a direct migration option to get to 15 (see upgrade guide on. Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 15. cisco. As far as you did not enable it on PCD, you should be good. Mar 16, 2021 · The upgrade file is copied to the hard disk of the Unity Connection server. Jun 10, 2024 · Table 1. 0 (1) Step 4. They aren't on CCO (at least where I could find them), and searching the Cisco web site doesn't Cisco Unified Communications Manager Version 11. Key steps include: 1. System Requirements for Cisco Unity Connection Release 10. PreUpgradeCheck COP: It verifies that the system is in a good state to start the upgrade. 6). I have this problem too. Options. Pre-Upgrade Tasks (Manual Process) PDF - Complete Book (2. Refresh upgrades: no access to the UI . Keep in mind that you have to check for database Jun 19, 2024 · Book Title. Nov 28, 2013 · When Cisco Unified Communications Manager 10. Applications Installed on MCS Hardware. 0 ESXi cluster usi Oct 8, 2020 · FLEX 3 is the commercial model (subscription-based) to purchase CUCM onpremises licenses and support. Note. Upgrading each node in the cluster sequentially, starting with the publisher, to minimize Jun 8, 2016 · Upgrade Requirements with Standalone Prime License Manager. When the file is copied, a screen displaying the checksum value appears. Step 3. Once you install the new version of UCM you current inactive version will be replaced with newly installed software until you manually switch to the new release. 5 or higher, using 80GB OVA it is expected Jul 11, 2018 · 介绍：CUCM可以通过PCD工具升级或直接在OS层面升级。. Software Download linkunderDownload & Upgrade section,and navigatetothe UnifiedCommunications > CallControl > CiscoUnified Communications Manager (CallManager) > <Version> > Unified Service Upgrade release will be published on top of the main release through its Software Maintenance cycle. with 110GB virtual hard disk, then direct upgrade to 15. — 2. 76 MB) PDF - This Chapter (1. Jul 18, 2016 · In addition to above information, you can just hover on the CM version you are planning to upgrade on 10. 3. All cluster nodes must get the same vCPU/vRAM increase. 28 MB) View with Adobe Reader on a variety of devices Jul 28, 2023 · There are two types of cop files. Version Switching* (Source to Destination and Vice Versa) Cisco Unified Communications Manager Upgrade Paths. x servers running in a virtual machine. ” Dec 15, 2022 · lisacoody. 96 MB) View with Adobe Reader on a variety of devices Jun 8, 2016 · Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11. If there are any new configuration files for these models, they are listed in the previous table: Cisco Unified Communications Jan 15, 2019 · Step 2. 1. Upgrade Aug 22, 2023 · Bias-Free Language. 5 SU4 to 12. Cisco Unity Connection 10. Note Refertothe“SwitchtoPreviousVersion”sectionintheUpgrade Procedures chapteratUpgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 15 for detailedinstructionson“RevertingtoaPreviousVersion. Please send a complete example configuration as best practice, apart from official configuration guide. Familiarize yourself with the requirements and limitations of this release: Requirements and Limitations. " I am upgrading from 11. Supported Upgrade Method. UCM has a rich feature set that supports calling, mobility, conferencing, and messaging features. 5(x) PCD Migration** Version switching not supported. 5 that I'm looking to get to version 15. Customers seeking capacity increases should migrate all cluster nodes to a higher fixed capacity point as described in the design guide and upgrade guide. 0 and continuing with CUCM 15, only Smart Licensing is supported. Chapter Title. Jun 20, 2024 · Table 1. End-of-Sale and End-of-Life Announcement for the Cisco PBX/IP Media Gateway (PIMG) and T1 IP Media Gateway (TIMG) 02-Feb-2015. 1) 27/Sep/2023. Compatibility Matrix. 96 MB) View with Adobe Reader on a variety of devices Aug 22, 2023 · Cisco Unified Communications Manager CUCM Installation & Upgrade. Apr 7, 2021 · Cisco ® Unified Communications Manager (UCM) is the core of Cisco’s collaboration portfolio. 14900-63 to 12. Feb 26, 2024 · The Cisco Unified Communications Manager Device Package Release 15. Upgrading from Legacy Releases. 5 (1) Cisco Unified Real-Time Monitoring Tool Administration Guide, Release 12. 20000-2。. Upload the upgrade file (For example “s42700x14_0_6. 5 Dec 18, 2019 · In CUCM 12. Customers must create a Smart Account. X and would like to know how to upgrade CUCM Licenses to 14. Based on the v15 upgrade guide this is possible, but CUCM v15 isn't supported on ESXi 6. 11. 99 MB) View with Adobe Reader on a variety of devices Jan 30, 2024 · Refer to the “Switch to Previous Version” section in the Upgrade Procedures chapter at Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 15 for detailed instructions on “Reverting to a Previous Version. The best option is to upload the image to the datastore mount it to the DVD drive and choose the local disk image. 5(1)SU3, SU4, SU5, SU6, SU7, SU8, SU9, SU10, and SU11 are compatible with Cisco Prime License Manager Release 11. Table 1. 2. Cluster Upgrade 2. Console/SSH to device and run: utils os secure permissive. Cisco Expressway CE1200 Appliance Installation Guide (X12. Ensure that your system meets all requirements, including network requirements, platform requirements, and software requirements. Start VMTools install: Right Click > Guest > Install/Upgrade Vmware tools. CHAPTER 3 DeterminetheScopeofWork 15 documentation-guide-cucm-imp-1151. Labels: Call Control. X to 14. Level 1. Hello, I'm running CUCM 12. Release 14 of UCM extends the product with new features for remote workers. On the next page, monitor the progress of the upgrade. 6升级到CUCM11. Documents for Cisco Unified Communications Manager, Release 14 and SUs; Document . Nov 15, 2016 · direct upgrades using either the Unified CM OS Admin interface or the Cisco Prime Collaboration Deployment (PCD) Upgrade task. Jul 12, 2024 · Installation Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 15 and SUs. 2 MB) View with Adobe Reader on a variety of devices Apr 24, 2024 · Bias-Free Language. gz” for X14. X as our system is in now in evaluation mode. Installation Guide for Cisco Unified Communications Manager and IM and Presence Service Release 11. 5 (1) to 14. Manage End Users. 5, not all older Cisco Endpoints are supported: - Go through the Cisco Collaboration Virtualization site to verify CUCM & CUC 12. Licenses are Smart Entitlements. 25900-8，新CUCM的版本是11. migrations using the PCD Migration task. Upgrade the primary subscriber nodes. 5 to 12. You must manually clear this notification . 03 MB) View with Adobe Reader on a variety of devices Nov 25, 2021 · Bring up the console on the VMware ESXi and log in. In RTMT I keep getting alerts for low water mark hits and high memory usage so since I have the resources, I'd like to increase my VM reservations for Jan 5, 2021 · Level 1. Mar 29, 2021 · No, you must do it separately and in general before upgrading UC servers. 0,其中旧CUCM的版本是8. The documentation set for this product strives to use bias-free language. Jun 11, 2024 · Open Caveats for Cisco Unified Communications Manager Release 15SU1 describes a few of the possible unexpected behaviors still remaining in Cisco Unified Communications Manager Release 15SU1. Aug 30, 2023 · Supported Upgrade Paths for Cisco Unified Communications Manager and the IM and Presence Service; Source. 13 MB) View with Adobe Reader on a variety of devices Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 15. Step 15. Read this document carefully before the upgrade. It is not supported on VMware ESXi 6. html Cisco Unified Communications Manager License Requirements Mar 24, 2021 · End-of-Sale and End-of-Life Announcement for the Version 11. Cisco VM Builder tool (VMWare wrapper tool) However, these new "things" are no where I can find. Step 2 From the Software Upgrades menu, select Install/Upgrade. PreUpgradeCheck COP file contains tests, some of which are part of Pre-upgrade tasks section of Upgrade and Migration Guide for Cisco Unified Communications Manager and IM and Presence Service, Release 11. 5, and 14. ” Dec 18, 2023 · Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 15. 5 15 ViaPCD Supported 15 Upgrade Task Direct Standard Upgrade Upgrade (simple upgrades) 12. 97 MB) View with Adobe Reader on a variety of devices Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 12. upgrade uccx to 11. 05-31-2013. Sep 17, 2022 · 2) Test dataBase Sanity: -" Standard CTI Secure Connection " present in "dirgroup" table. txt" to view the report. Step 3 Fill in the appropriate values in the Software Location section and click Next. Additionally, make sure to read the following resources. The device package also contains configuration files for many Cisco Webex models. 8 MB) PDF - This Chapter (0. Upgrading from CUCM 12. Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 14 - Upgrade Mar 20, 2024 · Level 1. 3)File system checks: It seems to be ok for 11. Use "file view install PreUpgradeReport. It’s not supported, but you absolutely can just shut down the machines, change the HD size, and on the first boot the system will adjust the partitions to take advantage of the new space. PDF - Complete Book (3. For the full onboarding process, see the "Configure Push Notifications for Cisco Jabber on iPhone and iPad" chapter at System Configuration Guide for Cisco Unified Communications Oct 16, 2023 · End-of-Sale and End-of-Life Announcement for the Cisco Unity Connection Version 9. Look under "Upgrade Methods", "Direct Refresh Upgrade. x, 12. 5 15 ViaPCD Supported 15 Upgrade Task Direct Standard Upgrade If you are upgrading Unified Communications Manager registered to Cisco Smart Software Manager Satellite from Pre-15 releases to Release 15 or higher, Cisco Unified Communications Manager will not update the product version to 15 in the Cisco Smart Software Manager UI for the Product Instance. More details on configurable security options are in the Security Guide for Cisco Unified Communications Manager. UC Manager is the industry leader in enterprise call and session management Nov 1, 2023 · CUCM Upgrade from 12. 2. 0 and earlier version. Step 1 Using your web browser, log in to the Cisco Unified Communications Operating System Administration web page. up jz kh zz my oy sq wp gy wc